Privacy Policy

Last updated: September 2026

This Privacy Policy explains how Elora Designs collects, uses, stores and protects personal data when you visit our website, contact us, use our services or otherwise interact with us.

We are committed to protecting your privacy and processing personal data in accordance with the General Data Protection Regulation (EU) 2016/679 – GDPR, Spanish Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPDGDD) and other applicable data protection legislation.

1. DATA CONTROLLER

The entity responsible for the processing of your personal data is:

ELORA DESIGNS

Tax Identification Number (CIF): B-30898613

Address: C/ Nogal, 23, Cartagena, Murcia, Spain

Email: fran@eloradsgns.com

For any questions regarding the processing of your personal data or the exercise of your data protection rights, you may contact us using the details above.

Depending on your relationship with Elora Designs and how you interact with us, we may process the following categories of personal data:

  • Name and surname
  • Company and position
  • Email address
  • Telephone number
  • Business address
  • Information contained in communications with us
  • Information relating to projects and business enquiries
  • Professional information voluntarily provided to us
  • CVs and other information provided as part of recruitment processes
  • Technical information relating to your use of our website
  • IP address and information collected through cookies and similar technologies, where applicable

 

We only collect and process personal data that is necessary for the specific purposes described in this Privacy Policy.

When you visit our website, certain technical information may be collected automatically, including IP address, browser type, operating system, device information and information regarding your interaction with our website.

This information may be processed for purposes such as:

  • Ensuring the correct operation and security of the website
  • Detecting and preventing fraudulent or malicious activity
  • Improving website performance and user experience
  • Analysing website usage, where applicable and where the relevant legal requirements are met

 

The use of cookies and similar technologies is described in our Cookie Policy.

When you contact Elora Designs through our website, email or other communication channels, we may process the information you provide, including:

  • Name
  • Company
  • Position
  • Email address
  • Telephone number
  • Project or service requirements
  • Any other information voluntarily provided in your enquiry

Purposes

We process this information in order to:

  • Respond to your enquiry
  • Assess your project requirements
  • Provide information about our engineering capabilities
  • Prepare quotations or proposals
  • Establish and manage a potential business relationship
  • Follow up on commercial enquiries
  • Communicate with you regarding potential projects and services

Legal basis

Depending on the circumstances, the legal basis for processing may be:

  • Taking steps at your request prior to entering into a contract
  • Performance of a contract
  • Elora Designs’ legitimate interest in managing and developing business relationships
  • Your consent, where consent is legally required

 

We will only use your personal data for purposes compatible with those for which it was originally collected.

When you become a client of Elora Designs, we may process personal data relating to you and your organisation necessary to establish and manage the contractual relationship.

This may include:

  • Name
  • Company
  • Position
  • Contact details
  • Business address
  • Contractual information
  • Project-related information
  • Information contained in business communications
  • Billing and administrative information

Purposes

We process this information for purposes including:

  • Managing contractual relationships
  • Delivering engineering and EPC-related services
  • Managing project communications and coordination
  • Preparing and managing technical and commercial documentation
  • Invoicing and accounting
  • Complying with applicable legal obligations
  • Managing our relationship with the client

Legal basis

The primary legal basis is the performance of the contract and compliance with applicable legal obligations.

 

Where appropriate, processing may also be based on our legitimate interests in managing and developing our business relationships.

If you are a supplier, subcontractor, consultant or business partner of Elora Designs, we may process personal data such as:

  • Name
  • Company
  • Position
  • Email
  • Telephone number
  • Business address
  • Contractual information
  • Billing and administrative information

This information is processed for purposes including:

  • Managing our contractual relationship
  • Procuring products and services
  • Managing engineering and project activities
  • Processing invoices and payments
  • Complying with legal and accounting obligations

 

The primary legal basis is the performance of the relevant contract and compliance with applicable legal obligations.

If you apply for a position at Elora Designs, we may process the information contained in your application, CV and supporting documents.

This may include:

  • Name and contact details
  • Professional experience
  • Education and qualifications
  • Technical skills
  • Professional certifications
  • Information included in your CV or application

The purpose of this processing is to assess your qualifications and suitability for current or potential employment opportunities.

The legal basis may be the legitimate interest of Elora Designs in managing recruitment processes and, where applicable, taking steps at the request of the applicant prior to entering into an employment relationship.

 

We will retain recruitment information only for as long as necessary for the relevant recruitment process and, where appropriate, for a limited period afterwards to consider candidates for future opportunities, subject to applicable legal requirements.

Where legally permitted, Elora Designs may use professional contact information to communicate with existing clients, potential clients and business contacts regarding our engineering services, projects, capabilities and company activities.

Where consent is required, we will request it before sending marketing communications.

 

You may object to receiving commercial communications or withdraw your consent at any time by contacting us using the contact details provided in this Privacy Policy.

Elora Designs may maintain corporate profiles on social media platforms such as LinkedIn.

When you interact with our social media profiles, the relevant platform may process personal data in accordance with its own privacy policy and terms.

Elora Designs may receive information that you voluntarily provide through interactions with our social media profiles, such as comments, reactions or messages.

 

We recommend reviewing the privacy policies of the relevant social media providers for information about how they process personal data.

Elora Designs may use third-party service providers to support the operation of our business and website, including providers of:

  • Website hosting
  • IT infrastructure
  • Email and communication services
  • Cloud services
  • Website security
  • Analytics
  • Website functionality
  • Professional and administrative services

Where these providers process personal data on our behalf, we will require appropriate contractual and organisational safeguards in accordance with applicable data protection legislation.

We do not sell personal data to third parties.

 

Where required by law or necessary for the provision of our services, personal data may be disclosed to public authorities, professional advisers, financial institutions or other recipients with a legitimate legal basis.

Some of the technology and service providers used by Elora Designs may process personal data outside the European Economic Area (EEA).

 

Where personal data is transferred outside the EEA, Elora Designs will ensure that the transfer is carried out in accordance with applicable data protection legislation and that appropriate safeguards are in place, such as an adequacy decision, Standard Contractual Clauses or another legally recognised transfer mechanism.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, to maintain the relevant business or contractual relationship, and to comply with applicable legal and accounting obligations.

When personal data is no longer required, it will be securely deleted or anonymised, where appropriate.

 

The specific retention period may vary depending on the type of data and the purpose for which it is processed.

Elora Designs applies appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or unauthorised access.

These measures are reviewed and updated according to the nature of the processing and the risks involved.

The GDPR requires organisations to implement security measures appropriate to the risk associated with their processing activities.

Subject to the conditions established by applicable law, you have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete personal data
  • Request erasure of your personal data
  • Request restriction of processing
  • Object to certain processing activities
  • Request data portability, where applicable
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the competent data protection authority

You may exercise your rights by contacting:

ELORA DESIGNS
C/ Nogal, 23
Cartagena, Murcia, Spain

Email: fran@eloradsgns.com

When exercising your rights, you may be required to provide sufficient information to verify your identity.

 

The exercise of these rights is generally free of charge and requests should normally be answered within one month, subject to the conditions and extensions provided by applicable legislation.

If you believe that your personal data has been processed in breach of applicable data protection legislation, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD).

Agencia Española de Protección de Datos (AEPD)

Our website may use cookies and similar technologies for technical, security, analytical and other purposes.

Depending on their purpose, certain cookies may require your prior consent.

Detailed information about the cookies used by our website, their purposes and how you can manage your preferences is provided in our Cookie Policy.

The information provided to website users should clearly identify the purposes, legal basis, recipients, retention criteria and applicable rights, as recommended by the AEPD.

Elora Designs may update this Privacy Policy from time to time to reflect changes in our activities, technology, legal requirements or data processing practices.

The latest version will always be made available on our website together with the corresponding update date.

Last updated: September 2026